Patrick Lencioni’s Five Dysfunctions of a Team transformed my thinking on and off the job. The fictional tale of an all too real situation resonated with millions of professionals around the world and became an instant top seller. Years later the follow up, Overcoming the Five Dysfunctions of a Team, continues to illuminate thinking.
This book is very different from the first, though. It’s no fictional narrative. This is a hands on “field guide” for spotting, managing, and curing all sorts of dysfunction in groups.
I’ve just started digging into this professional-pop classic but the first two chapters are already outstanding. Some people don’t realize that as a UXD a large portion of my job is facilitation. I have to transform forward thinking biz dev concepts into tangible interfaces. This requires help from some pretty amazing back-end and front-end engineers to make sure that I “get it right”. Facilitation is the glue that holds those designs together.